Privacy Policy

Last updated: June 30, 2019

LPi (“we,” “our,” or “us”) understands the importance of your privacy and we take our responsibility to protect your information seriously. This Privacy Policy (the “Policy”) describes the types of information that we collect from you, how we use and share that information, and certain choices you may have regarding your information. This Policy applies to information we collect from you through your use of our online applications, Brand identities, and services (the “Services”). It also applies to information we collect from you through our website(s), direct communications and inquiries, certain member or business lists you may provide to us at our request or create in use of our Services, or otherwise. The vision of LPi is to create lifetime customer relationships. At LPi, we understand that relationships are based on trust and respect; and we promise to treat you and your information in a respectful and ethical manner.

Please read this Policy carefully before using our website or Services. By using our website and Services, you agree to the terms of this Policy and our collection, use, and disclosure of information as described below. If you do not agree with the practices described in this Policy, you may choose not to use the website or our Services. Your use of our Services is also subject to any applicable Terms of Service or other agreements.

Please note that we provide many of our services to organizations, such as non-profits, churches, dioceses, schools, colleges, universities, camps, faith-based institutions, senior centers, and other youth enrichment and community organizations (collectively, “Organizations”). Our Services may contain links to these third-party Organizations’ websites. These Organizations have their own privacy practices relating to your information. We cannot take responsibility for the content of their websites or their data-handling practices. This Policy does not apply to the practices of these third-party Organizations, nor do we control them.

Personal Information We May Collect About You

“Personal information” is any information that identifies you or can be used to contact you. You may provide, and we may collect, various types of personal information through our website and Services, which can be grouped as follows:

  • Contact, profile, and registration information — We may collect certain information from you when you use, register for, or set up a profile through one of our Services, including your name, email address, address, telephone number, username, and user ID.
  • Organizational Information — Through your use of our Services, we may collect certain types of information relating to the Organization with which you are affiliated, such as the Organization’s name, type, and contact information, and your position at the Organization.
  • Service Use Information — After you register to use or set up an account for one of our Services, you may be able to provide additional personal information through the Service, as well as information regarding any Organization with which you are affiliated. For example, some of our Services allow you to provide information about performances and other events in which you are participating. In certain circumstances, such information may also be provided by third parties, such as other individuals at the Organization, parents, teachers, or administrators who have accounts with our Services.
  • Payment Information — Some of LPi’s Services will allow you to make payments for events, donations, and other items. In doing so, we collect details regarding the payment transaction, which can include the amount of the transaction, payment card information, and purchaser’s name and address. To ensure this information is secure, LPi uses advanced technologies and follows stringent security guidelines. Specifically, LPi complies with the Payment Card Industry (PCI) Data Security Standards.
  • Inquiry information — If you contact us through our website, email, or otherwise, we may collect information about you, your inquiries, and any communications with us. Likewise, if you post comments on blogs available on our websites, we may collect and store those comments. We may request you participate in surveys from time to time, and will store the responses to such surveys.
  • Communications via Services — Some of our Services may permit you to communicate with other users, including through messages or notes. We may, at our discretion, monitor the communications that take place on our Services to protect our Users and monitor the effectiveness of our Service. You acknowledge that you do not have an expectation of privacy with respect to such communications via our Services and consent to such monitoring.
  • Member Information — Through your use of our Services, we may request of you and/or you may create lists containing certain types of information relating to member or business affiliates of the Organization (the “Lists”). You agree to allow LPi use of the Lists for the benefit of the Organization in certain engagement and/or solicitation campaigns. LPi may cross-reference the List with other public domain or privately licensed data for its business purposes.

Other Information We Collect from You

Like most websites, we use technologies (discussed below) that may automatically collect information about you regarding your use of our website and Services. We may combine this information with other personal information we collect from you.

IP Address or Device Identifier. When you visit our website, we collect your Internet Protocol (“IP”) address, which identifies the computer or service provider that you use to access our website or your mobile device identifier. We may use these identifiers to collect information about the length of time spent on our website or the specific areas visited. Likewise, when you access our Services using a mobile device, we may collect a unique identification number associated with your device, details regarding the device type, and, depending on your device settings, geographical location information relating to the device.

Cookies. Cookies are small text files with alphanumeric characters that we transfer to your computer’s hard drive through your web browser for record-keeping purposes. Cookies permit us to automatically recognize you when you return to our website, let you log in faster, and enhance your navigation of our websites. They also allow us to track and collect information about your interactions with our website, including how frequently you use the Service, the pages you view, the links you click, and your usage over time. For more information about cookies, including how to refuse cookies, visit www.allaboutcookies.org. Note: if cookies are disabled, you may not be able to enjoy certain features of our websites or Services.

How We Use Your Information

In addition to the uses discussed above, we use the information we collect about you, including your personal information, to:

  • operate, maintain, and provide you and the Organization with whom you are affiliated with the Services for which you have registered;
  • present the content of our website and Service platforms to you;
  • optimize your experience as a user of our website or Services;
  • respond to inquiries from you or your Organization regarding our Services;
  • send you Service-related emails and messages (e.g., account verification, payment confirmations, changes or updates regarding features of the Service, and technical or security notices) and provide customer support and manage our relationship with you or your Organization;
  • permit other users of the Service of the Organization with which you are affiliated to contact you;
  • perform research and analysis about your use of, or interest in, our Services;
  • process any payment transactions submitted through our Services; and
  • perform other functions as otherwise described to you at the time of collection.

For more information about your options relating to your personal information and your communication preferences, see “Your Choices regarding Your Information” below.

Disclosure to LPi Customers

If you are a registered user, your name, e-mail address, address, phone number and minimal credit card or bank account information are displayed to the Organizations you choose to make a payment to. If you are an Organization account holder, we will display your account profile information such as website, email address, phone number and address that you provide us. However, your credit card number, bank account or routing number and other financial information will NEVER be revealed to anyone whom you have sent money to or received money through your account, or if we are required to do so pursuant to a subpoena or other legal process.

We work with our third-party customer Organizations to enable them to accept payments from you. Organizations who use our service will share personally identifiable information you provide to them with LPi in order to validate the information or confirm the existence or status of your LPi account. You also permit LPi to share your information with the Organization of which you are affiliated with or making a payment to.

Disclosure of Your Information to Third Parties Other than LPi Customers

When the information we collect about you is aggregated, anonymized, or otherwise does not identify you, we may use that information for any purpose or share it with third parties, to the extent permitted by applicable law.

In addition, we may share your information with the following entities:

  • Service providers and third-party vendors that we use to support our business, including companies that perform work necessary for us to provide products and services to you or your Organization, or that assist us in improving our business operations and the products and services we provide.
  • Third parties with whom you interact on the Services. For example, when you make information available to an Organization through one of our Services, your information will necessarily be shared with the Organization as part of the Service and may be shared with any third parties with whom the Organization also shares information. Each Organization controls the use and disclosure of the personal information it receives from users and, as stated above, this Policy does not apply to those practices, which are governed by the Organization’s privacy policy.
  • Organizations that you select or to which you donate money using our Services. We share some of your information with those Organizations in order to allow them to communicate with you.
  • With respect to an Organization of which we have explicitly allowed sharing of your information, buyers or other successors in the event of a merger, acquisition, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern, or as a part of bankruptcy, liquidation, or similar proceeding, where the information is among the assets being transferred.
  • Other parties for any purpose we disclose at the time you provide the information.

We reserve the right to disclose your information as necessary to enforce our Terms of Service or comply with a subpoena or investigative demand, court order, request for cooperation from law enforcement or other governmental agency, to exercise our legal rights, to defend against legal claims, or as otherwise required by law.

Our Communications with LPi Customers

We communicate with users on a regular basis via e-mail to provide requested services, and we also communicate by phone to resolve customer complaints or investigate suspicious transactions. We use your e-mail address to confirm your opening of an LPi account, to send you notice of payment that you send or receive through our Services, to send information about important changes to our products and services, and to send notices and other disclosures required by law. Generally, users cannot opt out of some of these communications, but they will be primarily informational in nature rather than promotional.

We also use your e-mail address to send you other types of communications that you can control. You may choose whether to receive some, all or none of these communications when you complete the registration process, or at any time thereafter, by logging in to your account and changing your preferences or by clicking the “unsubscribe link” in the email you received. You can also change your choices at any time through the same procedure. In connection with independent audits of our financial statements and operations, the auditors may seek to contact a sample of our customers to confirm that our records are accurate. However, these auditors cannot use personally identifiable information for any secondary purposes.

Further, Organizations and users of our Services can review, correct, and delete personal information that they have provided by accessing and updating that information through the Services. While Organizations should be handling correction and deletion requests for their users directly, they may contact LPi directly to do so. If you have questions about reviewing or modifying your account information, you can contact us directly . You can also choose not to provide us with certain information requested through our website, but that may result in being unable to use certain features of our Services. This e-mail address is being protected from spambots. You need JavaScript enabled to view it.

Protection and Storage of Your Information

We understand the importance of safeguarding your information and take appropriate administrative, technical, and physical measures to protect your personal information from loss, theft, and unauthorized use, disclosure, or modification. Please be aware, however, that no security measures or data transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot ensure or warranty the security of any information you transmit to us and you do so at your own risk.

Please note that we may store and process your information in the United States. The United States may have laws regarding data collection and use that are different from, or less stringent than, the laws in your home country or state.

Non-U.S. Visitors

LPi is located in the United States. Our websites, and its Services, are intended for use by Individuals and Organizations located in the United States. We do not seek personal information about individuals outside the United States. Accordingly, our collection of personal information and other data through our website and subsequent use and disclosure of that data is subject only to the laws of the United States, as applicable.

Privacy for Underage Users

LPi does not knowingly collect or solicit information from children under the age of 13 or knowingly allow such persons to register as users for its Services. While LPi may receive certain information for children under 13 that a parent or Organization provides through our Services, the Services are not directed at children under that age. In registering for Services, Organizations, parents, and other users are required to certify that they will not permit or request that children under 13 submit information to the Service directly without adult supervision.

Please note that, in order to use some of our Services, the user may need access to an ID number issued by the Organization offering the Service. Certain Services may include options that allow you to enter an email address or phone number that is shared with teachers, administrators, or other individuals affiliated with the Organization. By entering that information, you are authorizing them to contact you or your student.

California Residents’ Rights and Do-Not-Track Disclosure

If you are a resident of California, you have the right to request information from us regarding the way we share certain categories of personal information with third parties for their direct marketing purposes. If applicable, California law gives you the right to send us a request at the email address designated below to receive the following information: (1) the categories of information we disclosed to third parties for their direct marketing purposes during the preceding calendar year; and (2) the names and addresses of the third parties that received that information.

Please note that LPi does not honor “Do Not Track” signals as we do not use web beacons and such signals will not impact the operation of our Services.

Changes to this Privacy Policy

Please note that we may change this Policy from time to time. We will post change here and update the “Last Updated” date at the top of this document. Continued use of this website after any changes is deemed to be acceptance of those changes. We encourage you to check the Policy periodically for updates.

How to Contact Us

If you have any questions about this Policy or our information-handling practices, please contact us at:

LPi
Attn: Compliance
2875 S James Dr.
New Berlin, WI 53151

http://www.lpiseniors.com/contact-us/

Any improper collection or misuse of information provided on our website and Services is a violation of our Terms & Conditions and should be reported.

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