LPi recognizes the importance of maintaining the privacy of your personal and sensitive information. The features and functionality of this Web site do require us to collect such information and we have a responsibility to protect this information for as long as it is in our possession. The vision of LPi is to create lifetime customer relationships. At LPi, we understand that relationships are based on trust and respect; and we promise to treat you and your information in a respectful and ethical manner.
To support these obligations, LPi has established a set of data privacy principles. We respect your privacy by:
- Offering privacy notices that explain how and why we handle personal information.
- Respecting your choices about our collection, use, and sharing of information, where appropriate.
- Collecting, using, and retaining only personal information that is relevant and useful to our business interactions.
- Using reasonable efforts to keep personal information accurate and up-to-date.
- Using safeguards to protect personal information.
- Limiting access to, and disclosure of, personal information.
- Retaining only the personal information that is needed to fill our legal and business obligations.
- Offering you the ability to view, and update, your personal information where appropriate.
- Providing you with an opportunity to ask questions and register complaints about privacy.
LPi cares about the privacy of our customers and Web site visitors. This notice contains information about how we handle your personal information. We collect and process your personal information for the following purposes where necessary:
- To maintain our contractual or business relationship with you.
- For employment-related services where applicable.
- To tell you about the products and services we offer.
- To contact and correspond with you.
- For the management and defense of legal claims and actions, compliance with court orders and other legal obligations, and regulatory requirements, and as otherwise permitted by law.
LPi collects, processes, and discloses sensitive personal information only if required to comply with legal obligations, or if there is a compelling business reason to do so, or with your consent. If you would like more information about LPi’s privacy practices, please contact us.
Automatically collected information—Non-identifiable Information—like many other Web sites, this Web site automatically collects certain non-identifiable information regarding Web site users, such as the Internet Protocol (IP) address of your computer, the IP address of your Internet Service Provider, the date and time you access the Web site, the Internet address of the Web site from which you linked directly to the Web site, the operating system you are using, the sections of the Web site you visit, the Web site pages accessed and information viewed, and the materials you post to, or download from the Web site. This non-identifiable information is used for Web sites and system administration purposes and to improve the Web site. Your non-identifiable information may be disclosed to others and permanently archived for future use.
Cookies—This Web site uses “cookies,” a technology that installs information on a Web site user’s computer to permit the Web site to recognize future visits using that computer. Cookies enhance the convenience and use of the Web site. For example, the information provided through cookies is used to recognize you as a previous user of the Web site, to track your activity at the Web site in order to respond to your needs, to offer personalized Web page content and information for your use, to automatically populate online forms with your personal information for your convenience, and to otherwise facilitate your Web site experience.
Advertisements displayed on the Web site may also contain cookies or other technologies. Those advertisements may be provided by third-party advertising companies, and LPi does not have any control over, or any responsibility or liability for, the cookies or other technologies used in the advertisements or for use and disclosure of information collected through advertisement cookies. You may choose to decline cookies if your browser permits, but doing so may affect your use of this Web site and your ability to access or use certain Web site features.
Data You Provide
When you use this site you may do things like complete your personal profile, send messages, create content, collaborate about content, and post comments. We collect this information so that we can provide you these services and offer personalized features. In most cases, we retain it so that, for instance, you can return to view prior messages you have sent.
You post content on the Web site at your own risk. Although we allow you to set preferences and permissions that limit access to your pages, please be aware that no security measures are perfect or impenetrable. We are not responsible for circumvention of any preferences or permissions or security measures contained on the Web site. You understand and acknowledge that, even after removal, copies of Individual Content may remain viewable in cached and archived pages or if other individuals have copied or stored your Individual Content.
Profile information is used by LPi primarily to be presented back to and edited by you when you access the service and to be presented to other registered users permitted to view that information by your preferences and permissions.
LPi may send you service-related announcements from time to time on the services LPi offers its customers. Generally, you may opt out of such e-mails from the preferences and permissions page, though LPi reserves the right to send you notice about your account even if you opt out of all voluntary e-mail notifications.
LPi may contain links to other Web sites. We are of course not responsible for the privacy practices of other Web sites. We encourage our individuals to be aware when they leave our site to read the privacy statements of each and every Web site that collects personally identifiable information. This Privacy Notice applies solely to information collected on LPi’s Web sites.
Third-Party Business Partners and Advertising
LPi may also send you from time to time advertisements from our business sponsors. You may opt out of such e-mails from the preferences and permissions page.
Our Use and Disclosure of Information
We collect, store and process your personal information on servers located in the United States. We use the information we collect about you in order 1) to provide our services and process your transactions, 2) to provide customer service, 3) to improve our products and services.
We give access to individually identifiable information about our users only to those employees who require it to fulfill customer service requests.
LPi may use non-personal information to create aggregate tracking information reports regarding Web site user demographics and the use of this Web site, and then provide those reports to others. None of the tracking information in the reports is connected to the identities or other personal information of individual users.
Disclosure to Other LPi Customers using WeShare
If you are a registered WeShare user, your name, e-mail address, address, phone number and some credit card or bank account information are displayed to non-profit benefactors you choose to donate to. If you are a non-profit benefactor account holder, we will also display to other WeShare customers the account profile information such as website, email address, phone number and address that you provide us. However, your credit card number, bank account or routing number and other financial information will NEVER be revealed to anyone whom you have sent money to or received money through your WeShare account, except with your express written permission or if we are required to do so pursuant to a subpoena or other legal process.
We work with third party non-profit benefactor to enable them to accept donations from you, including direct credit card or bank account information. Non-profit benefactors who use this service will share personally identifiable information you provide to them with WeShare in order to validate the information, or confirm the existence or status of your WeShare account. You permit LPi to share information with the merchant on the validity of the personally identifiable information you provided to the non-profit benefactor and on the existence or status of your WeShare account.
Disclosure to Third Parties Other Than LPi Customers using WeShare
LPi will not sell or rent any of your personally identifiable information to third parties. LPi will not share any of your personally identifiable information with third parties except in the limited circumstances described below, or with your express permission (and with other LPi customers as described above). These third parties are limited by law or by contract from using the information for secondary purposes beyond the purposes for which the information is shared.
- We share information with companies that help us process the transactions you request and protect our customers’ transactions from fraud. Additionally, if you go into a negative balance and owe us money, we may share information with processing companies including collection agencies.
- We disclose information that we in good faith believe is appropriate to cooperate in investigations of fraud or other illegal activity, or to conduct investigations of violations of our User Agreement. For example, this means that if we conduct a fraud investigation and conclude that one side has engaged in deceptive practices, we can give that person or entity’s contact information (but not bank account or credit card information) to victims who request it.
- We disclose information in response to a subpoena, warrant, court order, levy, attachment, order of a court-appointed receiver or other comparable legal process, including subpoenas from private parties in a civil action.
- We disclose information to your agent or legal representative (such as the holder of a power of attorney that you grant, or a guardian appointed for you).
- We share aggregated statistical data with our business partners or for public relations. For example, we may disclose that a specific percentage of our users live in California. However, this aggregated information is not tied to personally identifiable information.
Our Contacts with LPi Customers using WeShare
We communicate with users on a regular basis via e-mail to provide requested services, and we also communicate by phone to resolve customer complaints or investigate suspicious transactions. We use your e-mail address to confirm your opening of a WeShare account, to send you notice of donation that you send or receive through WeShare, to send information about important changes to our products and services, and to send notices and other disclosures required by law. Generally, users cannot opt out of some of these communications, but they will be primarily informational in nature rather than promotional.
We also use your e-mail address to send you other types of communications that you can control, including the non-profit benefactor newsletter. You can choose whether to receive some, all or none of these communications when you complete the registration process, or at any time thereafter, by logging in to your account on the WeShare Web site and changing your preferences in the Email Addresses page of the Personal Info tab. You can also change your choices at any time through the same procedure.
In connection with independent audits of our financial statements and operations, the auditors may seek to contact a sample of our customers to confirm that our records are accurate. However, these auditors cannot use personally identifiable information for any secondary purposes.
Security—LPi works to keep our servers, applications, and databases secure and free from unauthorized access and use by using physical, administrative, and technological measures to protect the information we maintain. Unfortunately, no one can guarantee 100% security. If you have particular security concerns about certain personal information, please do not transmit that information over the Internet.
Other Web Sites—This Web site may contain links to other Web sites or Internet resources. When you click on one of those links you are contacting another Web site or Internet resource that may collect information about you voluntarily or through cookies or other technologies. LPi has no responsibility, liability for, or control over those other Web sites or Internet resources or their collection, use, and disclosure of your personal information. You should review the privacy policies of those other web sites and Internet resources to understand how they collect and use information.
Privacy Notice Changes—LPi may change, supplement, or amend this Notice as it relates to your future use of this Web site from time to time, for any reason. This notice was last updated on 28 December 2008.
CHILDREN UNDER THE AGE OF 14
LPi does not knowingly collect or solicit personal information from anyone under the age of 14 or knowingly allow such persons to register. If you are under 14, please do not attempt to register on this site or send any information about yourself to us, including your name, address, telephone number, or e-mail address. No one under age 14 may provide any personal information to LPi or on this site. In the event that we learn that we have collected personal information from a child under age 14 without verification of parental consent, we will delete that information as quickly as possible.